In planning this year’s Top Doctors issue, we asked Richmond magazine readers to share their stories about physicians they think are exceptional. Five of their experiences are featured in the next few pages. It generally wasn’t heroics, but rather the personal touch that impressed patients the most. As one reader put it, “having a doctor who spends the time to discuss what is going on, who explains changes and medical options, and who never makes you feel like he is rushing out to see the next patient, is a real gift.”
For our 2012 survey, we asked local physicians to tell us whom they would recommend in 78 categories. We also asked for nominations to recognize health-care workers in five special-honors categories: chaplain, medical social worker, certified nurse-midwife, occupational therapist and pharmacist. We sent letters to more than 4,300 doctors, alerting them to our online survey. From that list of licensed practitioners obtained from the Virginia Department of Health Professions, 540 responded to the survey, for a response rate of 12.5 percent.